Frequently Asked Questions about Church & Event Check-in

Everything you need to know about secure, efficient attendance tracking for your ministry using Google Sheets.

Setup & Configuration

Can we track custom fields like 'Allergies' or 'Parent Name'?

Yes. There are no required fields restricted by the system. Every column in your Google Sheet (e.g., 'Parent Phone', 'Allergies', 'Grade Level') becomes a field you can display on the ticket or use for verification during check-in.

Is this suitable for large conferences or just small groups?

Both. The system supports up to 10,000 attendees per event file. It works perfectly for small youth groups, large Sunday services, or regional leadership conferences.

How much does it cost for a church event?

You can try it for free with up to 20 attendees. For student-run or small non-profit events, we often have a free sponsored mode. For larger events, you can purchase credit bundles that never expire and can be shared across different ministry departments.

Check-in & Safety

Does it work offline for remote camps or retreats?

Yes. You can sync your attendee list to the check-in device beforehand. This allows your team to scan and validate tickets at camps or outdoor events where internet access is spotty or unavailable.

Can we have multiple volunteers scanning at once?

Absolutely. You can add as many check-in accounts (volunteers/staff) as needed. This helps eliminate queues at the doors or check-in stations.

Can we track attendance for different sessions (e.g., Morning Service vs. Workshop)?

Yes. You can define 'Sessions' for any part of your event. This allows you to scan codes separately for the main service, specific workshops, or even to track who picked up their welcome packet.