Frequently Asked Questions about Party & Gala Check-ins

Ensure a smooth entry for your private event with these common questions.

Design & Setup

Can I customize the ticket with my party theme?

Yes. You can upload your own background image and logo to the ticket. You can also map columns from your spreadsheet (like 'Table Number' or 'Dress Code') to appear directly on the ticket.

Can I track VIPs or Table Numbers?

Absolutely. Every column in your Google Sheet becomes a field. You can display these fields on the ticket and see them in the scanner app when the guest arrives, helping you direct them to their seats immediately.

How much does it cost for a private party?

It's free for events with up to 20 guests—perfect for small dinner parties. For larger galas, we offer affordable credits. You can verify the cost using the pricing simulator inside the add-on.

At the Door

Does it work if the venue has bad reception?

Yes. The check-in app has a robust offline mode. Simply sync your guest list before the event starts, and you can scan tickets and validate entry without any internet connection.

Can I have multiple people checking guests in?

Yes. You can add as many check-in accounts as you need. This is ideal if you have multiple entrances or a separate VIP lane.

Can I prevent guests from using the same ticket twice?

Yes. Once a QR code is scanned, it is marked as 'Checked In'. If someone tries to use a copy of that ticket, the app will alert you that the ticket has already been used.