Ensure a smooth race day with these common questions about our QR code system.
Yes. You can sync your runner list to the mobile app beforehand. This allows volunteers to scan bibs and verify runners at aid stations or checkpoints without any internet connection.
Absolutely. You can add as many 'check-in accounts' (volunteers) as needed. You can create different 'Sessions' for Packet Pickup, Start Line, Aid Stations, and Finish Line to track where every runner is.
Yes. Create a specific session named 'Packet Pickup' or 'T-Shirt Collection'. When a volunteer scans the runner's QR code, it records that they have received their items, preventing duplicate claims.
Yes. There are no fixed fields. Any column in your Google Sheet (e.g., 'Bib Number', 'Wave', 'T-Shirt Size') is included. You can display these fields on the scanner so volunteers know exactly which packet to hand out.
The system currently supports up to 10,000 attendees per event. This covers most local 5Ks, charity runs, and mid-sized marathons.
Yes. You can send a single email containing multiple tickets if a team captain registered everyone, or send individual emails to each team member. The system is flexible.