Frequently Asked Questions about Sports Registration & Check-in

Answers to common questions about managing athletes, teams, and tournament entry.

Roster & Data Management

Can I track custom fields like 'Team Name' or 'Age Group'?

Yes. Every column in your Google Sheet (e.g., Team, Jersey Number, Medical Waiver Signed) becomes a field you can display on the ticket or verify during check-in.

How do I handle multi-day tournaments or different venues?

You can use the 'Sessions' feature to create separate check-in events for different days, specific fields, or even VIP areas. You can control which players have access to which sessions.

Game Day Operations

Does this work at fields with poor internet connection?

Yes. You can sync your full athlete list to the check-in app beforehand. This allows you to scan and verify players offline, ensuring no delays at the gate.

Can multiple coaches or volunteers help with check-in?

Absolutely. You can add as many check-in accounts as you need. Volunteers can download the app and scan simultaneously at different gates or fields.

What if an athlete forgets their pass?

No problem. The scanning app includes a search function. Your staff can quickly look up the player by name or team to verify their registration manually.