Check-in rules you can choose
Your check-in rule decides what happens when the same ticket is scanned twice. Choose it before your event, on the Check-in settings page.
| Rule | What happens at the door | Made for |
|---|---|---|
| Multiple check-ins allowed | What happens at the doorEvery scan is accepted and kept in the guest history. | Made forRepeat visits, meals, or activities where counting each passage is what matters. |
| Only a single check-in allowed | What happens at the doorThe first scan is accepted. Any later scan of the same ticket is refused as already used. | Made forOne entry per person: galas, concerts, single-use vouchers. |
| Multiple check-ins and check-outs | What happens at the doorEntries and exits must alternate for each person, so you always know who is inside. | Made forSites where people leave and come back: offices, worksites, tool rooms. |
| A single check-in and a single check-out | What happens at the doorOne entry and one exit per person, nothing more. | Made forVisitor books, shifts, exams. |
| Session-specific check-ins (no repeat) | What happens at the doorStaff pick the session first. Each person is accepted once per session, refused the second time. | Made forConferences, workshops, training days with a real attendance record. |
| Session-specific check-ins | What happens at the doorStaff pick the session first, and repeat scans within a session are accepted. | Made forMulti-day events where counting passages per session is enough. |
| Custom requirements | What happens at the doorTell us what you need, for example extra steps or extra data collected during the scan, and we set it up with you. | Made forAnything the six rules above cannot express. |
Good to know
- Changing the rule later does not cancel tickets already sent.
- Session names are typed on the Check-in settings page, one per line.
- To let only some people into some sessions, see session check-in permissions.
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